doctorbatao (operated at elaior.com) is an informational service that helps you understand your symptoms and find diagnostic centres near you. You can use it without creating an account, and we do not ask you for personal health records.
When you search a symptom, the words you type are sent to our AI provider (Anthropic) to generate general guidance such as possible concerns, the type of specialist usually consulted, and tests commonly advised. We do not ask for your name, contact details or medical history, and we do not build a health profile linked to your identity.
We collect anonymous usage data (pages viewed, symptoms searched, centres opened, approximate device and city, and interactions such as taps, scroll depth and time on page) to understand what is useful and improve the service. If you allow location access, your coordinates are used only in your browser to sort centres by distance and are not stored on our servers.
We use a small number of third-party tools that may set cookies or receive anonymous usage data: Vercel Web Analytics (traffic measurement), the Meta (Facebook) Pixel (to measure and improve our advertising), Google Maps (to show centre locations), and our AI provider (to generate symptom guidance). Each processes data under its own privacy policy. We do not sell your data to anyone.
Diagnostic-centre details (name, address, phone, hours, location) are sourced from Google's public business listings and shown for your convenience. They may be out of date, so please confirm with the centre. Any centre can request a correction or removal and we will act on it promptly.
Under India's Digital Personal Data Protection Act, 2023, you may ask what limited data we hold about you and request its correction or deletion. Because the service needs no account, we usually hold no information that identifies you personally.
For any privacy request or question, email us at hello@elaior.com.