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Terms of Service

Last updated: 17 May 2026

These terms govern your use of Elaior (the “Service”), operated by Elaior, based in India (“we”, “us”). By creating an account or paying for any plan, you agree to these terms

1. What Elaior does

Elaior is an AI-powered mock interview tool. You upload a CV and optional job description, answer questions generated by an AI model, and receive scored feedback. Voice interviews launch in a future release; the current product is text-only

2. Eligibility

You must be at least 18 years old and able to enter a binding contract under Indian law. One account per person. Sharing credentials or running automated agents against the Service is not permitted

3. Pricing and payment

The first text interview is free. Additional features and credits are paid:

  • Report unlock: ₹199, includes 5 interview credits, valid 60 days from purchase
  • Founder’s Pass: ₹999, includes 10 voice interviews when voice launches, plus all paid features for 120 days

All prices are in Indian Rupees and inclusive of applicable taxes where charged. Payments are processed by Razorpay; we never store your card or UPI details

4. Refunds and cancellations

Refunds are governed by our Refund Policy. In summary: a 7-day money-back window from the date of purchase, and a full refund if voice does not launch within 3 weeks of a Founder’s Pass purchase

5. Acceptable use

You may not (a) upload another person’s CV or personal data without consent, (b) attempt to extract the prompts, weights, or other internals of the AI models, (c) use the Service to harass, defraud, or deceive any third party, or (d) circumvent rate limits, credit gates, or paywalls

6. Content you submit

You retain ownership of your CV, JD, and interview transcripts. You grant us a limited, non-exclusive licence to process this content solely to deliver the Service and to improve our AI models in aggregate, de-identified form

7. AI feedback is informational only

Scores and feedback produced by Elaior are AI-generated. They are not a guarantee of any employment outcome and should be treated as practice, not professional career advice

8. Service availability

We aim for high availability but do not guarantee uninterrupted access. The Service may be unavailable for maintenance, infrastructure failures, or factors beyond our control. We will not be liable for indirect losses arising from downtime

9. Termination

We may suspend or terminate your account for breach of these terms, fraud, or abuse of the Service. You may terminate by deleting your account from the dashboard at any time

10. Liability

To the maximum extent permitted by law, our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages

11. Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at the operator’s principal place of business

12. Changes

We may update these terms from time to time. Material changes will be notified by email to the address on file. Continued use after changes take effect counts as acceptance

13. Contact

Questions about these terms? Email info@elaior.com

ElaiorELAIOR

Mock interviews that sound like the real thing

OPERATED BY ELAIOR · INDIA

MADE IN INDIA · info@elaior.com

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